Shipping and Returns
All items are shipped using Australia Post Regular Parcel Delivery Service. Express Post option is available and can be selected in checkout.
Please note we are currently trialing Courier services to some areas.
How long will delivery take?
Estimated delivery time for orders placed by 12pm AEST on business days.
Regular Parcel Delivery is 2-6 days to most locations across Australia, longer for remote or rural or areas.
Express Parcel Delivery is 1-3 days to most locations across Australia, longer for remote or rural areas. COVID-19 delivery delays.. Whilst we are able to process your order and have parcels collected, some delivery delays may occur. Challenges faced by delivery services are unpredictable but know that they are working hard to move parcels around the country as fast as they can. For the latest service update please visit Australia Post.
How much will shipping cost?
Shipping is a flat rate of $9.95 for regular post and $16 for Express post.
How ever in some cases due to distance and weight, express post will not be an option, and item will be sent regular post. This will happen when the express post cost exceeds more than 25% of the total sales price.
When are orders posted?
Items are posted daily from our Sydney location, except for weekends and public holidays. All items bought and paid for over the weekend will be sent out on Monday. One Little Footy Fan will make every effort to ship on time, however, we shall not be held liable for delay or lost shipment.
For any order using Direct Deposit, funds must clear before orders are posted. Note: Bank deposits can take up to 2 days to clear. Deposits from a non Commonwealth Bank account will take longer.
Do you post to PO Boxes?
Yes, we do ship to PO Boxes.
Can I have a different shipping address to my billing address?
Yes, you can choose to send your parcel to an alternative address. Please add your third party addresses in the Shipping Information section of checkout.
One Little Footy Fan posts to Australian and New Zealand. International postage costs are extra and are based on weights up-to 2 kgs for multiple items.
Free Shipping Offers are not available for International Shipping.
If you do want an item to be posted to other overseas countries please contact us at email@example.com for postage choices and costs.
International items must be paid for via credit card or bank deposit via Paypal, to the address in Paypal and sent registered International Post.
Some international orders may get detained by local customs agencies. One Little Footy Fan cannot be held responsible for any customs, import fees or duties that may be applicable in your country. Please check with the appropriate authority to see if any taxes or duties apply before placing your order.
Please note:If an order gets held by customs, it may also delay delivery.
We have a 30 days returns policy on all items, except for face masks.
Face masks can not be returned.
Please email us incase of returns.
Item returns due to change of mind, or any reason other than faulty item will be accepted, but the buyer is responsible for all shipping costs.
Items must be return with original packaging and tags, and have been received no longer than 30 days.
For faulty items, please send a photo of the fault with your returns request, this will help speed up the returns process.
Pick-up of items
Unfortunately pick-up is not currently available.